We offer FREE UK Second Class Shipping as well as worldwide shipping to most countries. Please note that standard and second class shipping are not tracked, but you can upgrade to tracked shipping at checkout.

UK Orders: On average, second class delivery takes 2-3 working days. If you are in the UK, please allow up to 10 working days for delivery. If your order hasn't arrived within this time frame, please contact us, and we'll be happy to arrange a refund or replacement.

International Orders: International delivery typically takes around two weeks. However, delays can occur both domestically and internationally, so we ask that you wait up to 25 working days for international deliveries. If your order still hasn't arrived after this period, please reach out to us, and we will offer a refund or replacement.

Customs & Duties: We do not charge taxes for individual countries on our website. Any customs duties or taxes incurred at the border are the responsibility of the customer. Please refer to your country's import rules for more details.

Order Processing: We aim to process all orders within 3-4 working days. As each item is handmade, there may be occasional delays. If you need your order sooner, please contact us before placing your order, and we will do our best to accommodate your request.

For more details on returns, please refer to our Returns Policy page in the FAQs section.