Frequently asked questions

What is the return policy?

We have a 30-day  return policy, which means you have 30 days  after receiving your item to request a return.

This also applies for exchanges, please visit our Returns Policy page for a more in-depth breakdown of our refund and returns policy.

What is your shipping policy?
For a more detailed breakdown please visit our shipping policy

★ Processing time

All items are made to order. Please allow 5–6 working days for us to make and dispatch your order. If you need your order by a specific date, feel free to contact us and we’ll do our best to help.

We offer FREE standard UK delivery, and FREE tracked 24 hour UK delivery when you spend £50 or more. International tracked delivery is FREE when you spend £85 or more.*

*T-shirts and tote bags are printed and posted by our print partner, so they have their own delivery charge (£3.95 tracked in the UK) and don't count towards free delivery. If you order one with jewellery, it will arrive in a separate parcel.

★ UK shipping

★ FREE Second Class shipping (untracked)
★ Express and/or tracked shipping

Estimated delivery: 3–5 working days after dispatch

upgrades are available at checkout
For full details, please see our Shipping Policy page.

★ International shipping

T-shirts and tote bags: our print partner does not send parcels with duties and taxes paid. So the taxes and duties information below is for jewellery. Taxes are not included in the price of a T-shirt or tote bag outside the UK, and you may be asked to pay import duties and taxes when it arrives.

★ USA

All items sent to the USA come with a tracking number. Duties and tariffs are included in the price, so there is nothing extra to pay at checkout.

★ Germany, France, Italy, Ireland, Netherlands and Malta

All items sent to the countries listed above come with a tracking number, all taxes are included in listing price and any import duties are added on at checkout, you will see this as "Duties"

★ Everywhere Else

Any countries not listed have a choice between Standard Shipping (Untracked) OR Tracked International.

The buyer will be responsible for any duties or taxes upon delivery. Please make sure you are aware of how much this will be, if any, before placing your order.

★ Eco-Friendly Packaging:

We are proud to use packaging that is recyclable, compostable, or made from recycled materials. Your order will arrive in a white padded envelope or purple poly mailer, along with a thank you card and a free sticker.

When will I get my order?
Where are your products manufactured?
Can I shop Leftbians in person?